Privacy Policy


By using or accessing this website you signify your acknowledgment and assent to the Privacy Policy and Terms of Use set forth below. If you do not agree to this policy, please do not use this website. This policy is intended to help you understand how The Freud America Company ("Freud America") under the Diablo brand, its subsidiaries and affiliates ("Freud America”, “Diablo”, "we", or "us") collect, use and safeguard the information you provide on our website.

What we collect:
We aggregate both anonymous and personal data. What we collect depends on what you do when you use our web site and on what personal information you elect to give us.

Anonymous data:
We collect anonymous data when you visit our site, including your internet address, the time of your visit and the pages that you view. We use this information to monitor and improve the performance of our site so that we can continue to effectively and reliably provide useful services for our visitors and our company.

Personal information:
If you wish, you can provide us with personal information about yourself by using the contact forms and email addresses on this site. This information includes your name, email address and phone number. We only collect this information directly from you and only when you elect to provide it. Personal information about you is only used to conduct business with you. If you accept the opportunity to be contacted by us, either by personal email, telephone or email newsletter, you can revoke that acceptance at any time by contacting us at the contact points specified below.

What we share:

We DO NOT sell, lease or otherwise share any aggregate non-personably identifiable data or personal information about our visitors with or to any third party companies or individuals.

We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Freud America or its web sites; (b) protect and defend the rights or property of Freud America or (c) act to protect the personal safety of the employees of Freud America and other users of the web site.

JavaScript is a programming language that's used to automate certain web features such as buttons that light up when you select them and menus that expand as you use them. We may use JavaScript to enhance our web site and to assist in the tracking of anonymous data. If you disable JavaScript, many of the features on our web site may not work.

Log Files:
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses are tied to personally identifiable information to enable our Web-based service.

Use of Personal Data:
Personal information provided by users who are 13 or more years of age may be used for marketing and promotional purposes only by Freud America and its subsidiaries and affiliates. Freud America does not rent, sell or otherwise distribute to third parties, your personal information entered on this site except to the extent permitted by the user in the Release in connection with the submission of testimonials to Freud America. While we use all reasonable efforts to safeguard the confidentiality of your information, Freud America will have no liability for disclosure of any information obtained due to errors in transmission or the unauthorized acts of third parties.

Users must specify that they wish to receive our newsletter and promotional communications at the point where we ask for information. However, users can change or opt-out on how they are contacted at any time by writing to the contact points specified below.

Linked Sites:
Our web site may contain links to various other web sites. Freud America assumes no responsibility for the content or practices of web sites linked through our web site and such linking should not suggest or imply any affiliation or endorsement by Freud America of the linked web site. Please be aware that we, Freud America, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Business Transitions:
In the event Freud America goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users personal information will, in most instances, be part of the assets transferred. Users will be notified via prominent notice on our Web site for 30 days prior to a change of ownership or control of their personal information. If as a result of the business transition, the users personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.

We follow industry standards and practices to safeguard all of the information, anonymous and personal, that we collect. Freud America will only provide access to personal information about you to those of our employees who need that information to do business with you. If users have any questions about the security at our Web site, users can contact us at the contact points specified below.

International Data Transfer:
Robert Bosch LLC may transfer your personal data to its parent company in Germany, Robert Bosch GmbH, and to any worldwide affiliates when processing data. We may also transfer your data to a third party outside your country of origin to the extent regulated in this privacy statement.

International Users:
This is a U.S. website, and this site and our services are subject to U.S. laws, including those governing the privacy and security of your information. If you use our services, you are transferring your information to Bosch in the United States. By using the services or providing your information to us through the services you consent to the transfer of your personal information to the United States, and our handling of your information in accordance with applicable U.S. requirements. 

Correcting/Updating/Deleting/Deactivating Personal Information:
If a users personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users personally identifiable information. This can usually be accomplished by contacting us at the contact points specified below.

Revisions to this policy:
Freud America reserves the right to periodically revise this policy. Please check this page periodically for changes. The document revision date displayed below will indicate when this policy was last revised. If we decide to change our privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. If, however, we are going to use users personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Contact Information:
Questions about this privacy policy should be directed to : Questions about our services or products should not be directed to this address and will not be replied to. Please use this contact information only for legal and privacy policy matters. For all other inquiries, refer to the Contact Us section of our home page.

Terms of Use:
Nothing on this web site shall be construed as conferring any license under an intellectual property right, including any right in the nature of trademark or copyright of Freud America or any third party, whether by estoppel, implication, or otherwise. All trademarks and trade names are the property of their respective owners. Except as otherwise noted, Freud America is the owner of all trademarks and service marks on this web site, whether registered or not. All rights not expressly granted herein are reserved exclusively and entirely to Freud America.